Referring a Patient-Where to Begin

Referrals may be made by any healthcare provider, including physicians, nurses, social workers, therapists, midwives; or the individual or family can refer themselves. Detailed summary letters are sent to the patients and their physicians. Fees for counseling sessions can be discussed before the appointment. No individual or family is ever denied genetic services due to the inability to pay.

How to Start the Referral Process

Please complete our referral form and fax it back to us at 607-724-8290. Include any pertinent medical records (ie: laboratory, radiology, pathology reports, evaluation and surgical summaries, etc..)
Please call your patient’s insurance company to verify coverage for out-of-network services and to obtain any prior authorizations. Once insurance coverage and any necessary authorizations are in place please call our clinical case coordinator at 607-724-4308, so that we have that information.┬áIF your patient has CDPHP or EXCELLUS BCBS insurance we are IN-NETWORK with them and you DO NOT need to call the insurance company.
If you have any questions, please do not hesitate to our office at 607-724-4308 or toll free 1-888-483-3773.
Thank you for this kind referral.

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Text for this site provided by Erin Houghton, MS, CGC Genetic Counselor, Ferre Institute, Inc